Our Solution Portfolio

1.   Service Delivery


  • Service Level Management
  • Capacity management
  • IT Service Continuity Management
  • Availability Management


 

2.  Support Delivery


  • The Service Desk Incident Management Three tier Support Level Problem Management
  • Configuration Management Change Management Release Management•
  • Service Management Software Tool
  • Systems Administration.


 

 

3.   IT Training.


Workforce Development

  • Skills development & Training
  • Knowledge Transfer
  • E-learning
  • Knowledge Library
  • Knowledge assessment


4. Resource Management


 

  • Facility & Equipment Management
  • Reimbursable Services
  • Disaster Recovery Management
  • Backup and Restore Management

 5. Project Management